I'm an independent consultant and product designer who enjoys digging deep to solve user problems. Most recently, I was Director of Design & UX at New York Magazine. Before that, I worked for The New York Times on a team dedicated to developing and communicating product design strategy throughout the organization. We built a few cool things as well along the way.
You can view my work experience here.
You can find a few additional projects here as well.
Here's a small sample of my work from the past few years. Looking for something specific? Just ask!
Data showed that the average session length of The Times' mobile apps was only three and a half minutes. Further research indicated that our users were accessing the app during "idle moments" that they fill in between other tasks. We saw an opportunity to help our users find and consume content of interest more easily in this short time frame.
Many mobile web readers turn to The Times when they have short windows of time to fill in between other tasks. Whether they do this to stay informed or just check in throughout the day, one common frustration is that there are few cues to help them manage that time effectively.
Reuters Next was an ambitious overhaul of their consumer news platform designed to deliver professional-grade news, opinion, and analysis directly to an audience of affluent business professionals. Our challenge was to create a truly immersive design experience that actively engaged users with information they could act upon coupled with an improved and fully integrated advertiser opportunities.
As part of our strategic framework, we adopted a set of experience principles designed to explore the emotions and perceptions of our users. By tapping into users' innate psychological needs we were able to design experiences that were more personal, meaningful and memorable.
MarketWatch, part of The Wall Street Digital Network, is a premiere destination for business news, personal finance information, real-time commentary and investment tools and data. I lead the redesign of their mobile platform to bring enhanced investing news, market analysis and real-time market data to business professionals.
Some basic principles I apply to my work.
Build shared understanding of customers and product features
Test solutions early with real users to inform decision-making
Learn lessons quickly so you can pursue many ideas
Work together as a colocated, dedicated team